--- title: Our Vision | The most customer friendly software company in the world description: Our vision is to be the most customer friendly software company in the world. So we built our internal metrics and KPIs around the success of our customers. image: https://calendafy.com/hubfs/Untitled%20design%20(3).svg --- [![logo-primary-horizontal](https://calendafy.com/hubfs/logo-primary-horizontal.svg)](https://calendafy.com) - PRODUCTS - [Appointment Scheduling](https://calendafy.com/product/appointment-scheduling-software) - [Automated Reviews](https://calendafy.com/product/automated-reviews-software) - [Customer Data Platform](https://calendafy.com/product/customer-data-platform) - [Email Marketing](https://calendafy.com/product/email-marketing-software) - [Integrations & Workflows](https://calendafy.com/product/integrations-and-workflows) - [SMS Marketing](https://calendafy.com/product/sms-marketing-software) - [Sales Management](https://calendafy.com/product/sales-management) - [OUR VISION](https://calendafy.com/our-vision) - RESOURCES - [Contact Us](https://calendafy.com/contact-us) - [Partners](https://calendafy.com/partners/affiliate-partner-program) - [Blog](https://calendafy.com/blog) - [PRICING](https://calendafy.com/calendafycrm-pricing) [LOGIN](https://workspace.calendafy.com/auth) [BOOK DEMO](https://calendafy.com/crm-software-demonstration) # Our Vision ## The most customer friendly software company in the world. We're not your average software company, even though our prices are competitive, we believe people buy from people, so we hire the best people, invest in them and enable them to help you (not chat bots or support tickets). ### Your Success Is Our KPI! #### **How Do We Implement Our Bold Vision?** World class expertise at your fingertips ##### **Dedicated On-Shore Account Manager** Every Calendafy client, has their very own local Account Manager, who specialises in a specific industry. They even do **all** the work for you to get you up and running. They work with our internal specialists to run **complimentary business strategy and technical strategy sessions** with you and your leadership team to help you grow your business. This gives you immediate support, from experts in your industry. Allowing you to leverage their knowledge to gain greater value from Calendafy.  ![Calendafy\_Account\_Manager\_Meeting](https://calendafy.com/hubfs/Calendafy_Account_Manager_Meeting.png "Calendafy_Account_Manager_Meeting") ![Results](https://calendafy.com/hubfs/raw_assets/public/@marketplace/kalungicom/atlas-theme/images/Results.svg "Results") Immediate Return On Investment ###### **We focus on Time To Value (TTV)** This is a simple metric. But we obsess over it! We want to decrease the amount of time it takes, for you to derive value from CalendafyCRM and the vast feature-set. Which is why we focus on getting you setup, creating customer journeys, integrations and workflows and giving you industry specific tips and tricks to help you increase revenue, productivity and impress your clients from the get go. **Our internal metrics and KPIs are based on your success.** Industry Specific Teams ###### **We built our teams in industry focused pods** To simplify that. We have mini teams that focus on certain industries. So the Sales Representative, Product Manager, Software Developer and Account Manager work in an industry pod. Pods understand common industry challenges, and can advise you on how best to setup your CalendafyCRM account. They also make product improvements together when industry trends change or clients need more features. Fast! **Need something unique for your business, your pod will get it sorted.** ![Calendafy\_Developer\_Pod](https://calendafy.com/hubfs/Calendafy_Developer_Pod.png "Calendafy_Developer_Pod") ![Global\_Team\_Local\_Feel](https://calendafy.com/hs-fs/hubfs/Global_Team_Local_Feel.png?width=525&height=385&name=Global_Team_Local_Feel.png "Global_Team_Local_Feel") Australian Founded ###### **Global team. Local feel** Proudly founded in Sydney, Australia and now spread around the world with team members across Europe, Americas and Asia Pacific. No matter where you are in the world, **you'll enjoy our culture that focuses on making you successful.**  [LET'S CHAT](https://calendafy.com/contact-us) OUR KPIs ARE BUILT AROUND YOUR SUCCESS ###### **10x Better Customer Success Than Our Peers** #### INCREDIBLE SUPPORT Our Account Managers are available anytime, by phone, email, SMS and Zoom whenever you need us. We have reward systems in place, that incentivise world class support. After all, it's our vision! #### DAILY UPDATES We implement new product improvements, multiple times a day. However, if you need a feature we don't have, don't be shy to ask. You'd be surprised how quick your industry pod make things happen. #### CUSTOMER FIRST We always put you, our valued customer first. We have a list of questions we ask, before making any internal business decisions. e.g. "Will this negatively impact a customer in any way?" #### GREAT VALUE Our aim, is to provide such a great product and service, that you instantly get that feeling you've made a solid decision and are receiving great value. That's why we obsess on TTV. [BOOK DEMO](https://calendafy.com/crm-software-demonstration) CALENDAFY BLOG ###### **We Do The Research For You!** We research and create content, to help you become a better business professional, grow your business revenue and become more efficient.  How To Make Business Meetings More Productive ### 3 Steps to Make Your Business Meeting More Effective A guide to help you prepare and have more productive business meetings. Reception Area ### Designing a Reception Area That Impresses Your Customers 13 Tips & Tricks You Can Implement This Week! Entrepreneurship ### 20 Success Strategies for Success as a Sole Trader in a Recession Don't just survive a recession. THRIVE! ###### **Get notified on new marketing insights** **Be the first to know about new Sales, Marketing and Operations insights to build or refine your marketing function with the tools and knowledge of today’s industry.** [![Logo\_White TB](https://calendafy.com/hs-fs/hubfs/Logo_White%20TB.png?width=200&height=200&name=Logo_White%20TB.png)](http://calendafy-21227050.hubspotpagebuilder.com/en/calendafy-need-software-to-manage-appointments-reminders-and-payments-24/7) **Calendafy is the proud owner of [NautifyCRM](https://www.nautifycrm.com/).**   ### Links - [Affiliates](https://calendafy.com/partners/affiliate-partner-program) - [Blog](https://calendafy.com/blog) - [Book Demo](https://calendafy.com/crm-software-demonstration) - [CalendafyCRM Pricing](https://calendafy.com/calendafycrm-pricing) - [Support](https://calendafy.com/contact-us) ### Products - [Automated Reviews](https://calendafy.com/product/automated-reviews-software) - [Appointment Scheduling](https://calendafy.com/product/appointment-scheduling-software) - [Customer Data Platform](https://calendafy.com/product/customer-data-platform) - [Email Marketing](https://calendafy.com/product/email-marketing-software) - [Integrations & Workflows](https://calendafy.com/product/integrations-and-workflows) - [Sales Management](https://calendafy.com/product/sales-management) - [SMS Marketing](https://calendafy.com/product/sms-marketing-software) ### Pages - [Our Vision](https://calendafy.com/our-vision) - [Contact Us](https://calendafy.com/contact-us) - Login   **© 2024 Calendafy [Terms & Conditions](https://calendafy.com/en/terms-conditions-of-use)** **[Privacy Policy](https://calendafy.com/privacy-policy)** **Calendafy’s use and transfer of information received from Google APIs to any other app will adhere to [Google API Services User Data Polic](https://developers.google.com/terms/api-services-user-data-policy#additional_requirements_for_specific_api_scopes)y, including the Limited Use requirements.** [Powered by Atlas - a B2B SaaS HubSpot theme](https://www.kalungi.com/atlas-hubspot-theme-for-b2b-saas-software)