TERMS AND CONDITIONS
OF USE
Thank you for visiting our website www.calendafy.com.
This Agreement was last updated on June 20th, 2024.
If You are Our direct competitor, except with Our prior written consent, you may not access our services. In addition, You may not access the Services for purposes of monitoring their availability, performance or functionality, or for any other benchmarking or competitive purposes.
1. About the Website
- Welcome to www.calendafy.com (the 'Website').
- The Website is operated by Calendafy. Access to and use of the Website, or any of its associated Products or Services, is provided by Calendafy. Please read these terms and conditions (the 'Terms') carefully. By using, browsing and/or reading the Website, this signifies that you have read, understood and agree to be bound by the Terms. If you do not agree with the Terms, you must cease usage of the Website, or any of Services, immediately.
- Calendafy reserves the right to review and change any of the Terms by updating this page at its sole discretion. When Calendafy updates the Terms, it will use reasonable endeavours to provide you with notice of updates to the Terms. Any changes to the Terms take immediate effect from the date of their publication.
- Before you continue, we recommend you keep a copy of the Terms for your records.
- You accept the Terms by remaining on the Website. You may also accept the Terms by clicking to accept or agree to the Terms where this option is made available to you by Calendafy in the user interface.
- In order to access the Services, you must first purchase a subscription through the Website (the 'Subscription') and pay the applicable fee for the selected Subscription (the 'Subscription Fee').
- In purchasing the Subscription, you acknowledge and agree that it is your responsibility to ensure that the Subscription you elect to purchase is suitable for your use.
- Once you have purchased the Subscription, you will then be required to register for an account through the Website before you can access the Services (the 'Account').
- As part of the registration process, or as part of your continued use of the Services, you may be required to provide personal information about yourself (such as identification or contact details), including:
b. Telephone number
c. Password
- You warrant that any information you give to Calendafy in the course of completing the registration process will always be accurate, correct and up to date.
- Once you have completed the registration process, you will be a registered member of the Website ('Member') and agree to be bound by the Terms. As a Member you will be granted immediate access to the Services from the time you have completed the registration process until the subscription period expires (the 'Subscription Period').
- You may not use the Services and may not accept the Terms if:
b. you are a person barred from receiving the Services under the laws of Australia or other countries including the country in which you are resident or from which you use the Services.
4. Your obligations as a Member
- As a Member, you agree to comply with the following:
b. the Terms; and
c. any applicable law, regulation or generally accepted practices or guidelines in the relevant jurisdictions;
d. you have the sole responsibility for protecting the confidentiality of your password and/or email address. Use of your password by any other person may result in the immediate cancellation of the Services;
e. any use of your registration information by any other person, or third parties, is strictly prohibited. You agree to immediately notify Calendafy of any unauthorised use of your password or email address or any breach of security of which you have become aware;
f. access and use of the Website is limited, non-transferable and allows for the sole use of the Website by you for the purposes of Calendafy providing the Services;
g. you will not use the Services or the Website in connection with any commercial endeavours except those that are specifically endorsed or approved by the management of Calendafy;
h. you will not use the Services or Website for any illegal and/or unauthorised use which includes collecting email addresses of Members by electronic or other means for the purpose of sending unsolicited email or unauthorised framing of or linking to the Website;
i. you agree that commercial advertisements, affiliate links, and other forms of solicitation may be removed from the Website without notice and may result in termination of the Services. Appropriate legal action will be taken by Calendafy for any illegal or unauthorised use of the Website; and
j. you acknowledge and agree that any automated use of the Website or its Services is prohibited.
5. Payment
- Where the option is given to you, you may make payment of the Subscription Fee by way of:
(b) All payments made in the course of your use of the Services are made using Stripe. In using the Website, the Services or when making any payment in relation to your use of the Services, you warrant that you have read, understood and agree to be bound by the Stripe terms and conditions which are available on their website.
(c) You acknowledge and agree that where a request for the payment of the Subscription Fee is returned or denied, for whatever reason, by your financial institution or is unpaid by you for any other reason, then you are liable for any costs, including banking fees and charges, associated with the Subscription Fee .
(d) You agree and acknowledge that Calendafy can vary the Subscription Fee at any time and that the varied Subscription Fee will come into effect following the conclusion of the existing Subscription Period.
(e) Refund Policy Calendafy will only provide you with a refund of the Subscription Fee in the event they are unable to continue to provide the Services or if the manager of Calendafy makes a decision, at its absolute discretion, that it is reasonable to do so under the circumstances. Where this occurs, the refund will be in the proportional amount of the Subscription Fee that remains unused by the Member (the 'Refund').
If an annual subscription to the appointment scheduling product is purchased, a 30 day refund policy is available. Any refund request after 30 days will only be approved if the manager or Calendafy makes a decision, at its absolute discretion, that it is reasonable to do so under the circumstances.
5.1 Annual Payment Terms. Unless otherwise agreed upon in writing, all fees for the subscription service and any associated services are due and payable in full in advance, prior to the commencement of the service period. We will issue an invoice for the total amount due, and you agree to pay the invoiced amount within 14 days of the invoice date. Failure to make timely payment may result in suspension or termination of your access to the subscription service.
5.2 Non-Payment. If payment is not received by the due date, we reserve the right to charge a late fee of 5% per month on the outstanding balance, or the maximum amount permitted by law, whichever is less. In addition, we may suspend your access to the subscription service until the full payment is received.
5.3 Payment Method. Payments must be made via credit card or bank transfer. You agree to provide accurate and complete payment information and to promptly update any changes to your payment details.
6. Taxes. All fees are exclusive of taxes, levies, or duties imposed by taxing authorities. You are responsible for paying any applicable taxes associated with your purchase of the subscription service, except for taxes based on our net income.
7. Copyright and Intellectual Property
(a) The Website, the Services and all of the related products of Calendafy are subject to copyright. The material on the Website is protected by copyright under the laws of Australia and through international treaties. Unless otherwise indicated, all rights (including copyright) in the Services and compilation of the Website (including but not limited to text, graphics, logos, button icons, video images, audio clips, Website, code, scripts, design elements and interactive features) or the Services are owned or controlled for these purposes, and are reserved by Calendafy or its contributors.
(b) All trademarks, service marks and trade names are owned, registered and/or licensed by Calendafy, who grants to you a worldwide, non-exclusive, royalty-free, revocable license whilst you are a Member to: Calendafy does not grant you any other rights whatsoever in relation to the Website or the Services. All other rights are expressly reserved by Calendafy.
(i) use the Website pursuant to the Terms;
(ii) copy and store the Website and the material contained in the Website in your device's cache memory; and
(iii) print pages from the Website for your own personal and non-commercial use. (c) Calendafy retains all rights, title and interest in and to the Website and all related
Services. Nothing you do on or in relation to the Website will transfer any: to you. (i) business name, trading name, domain name, trade mark, industrial design, patent, registered design or copyright, or (ii) a right to use or exploit a business name, trading name, domain name, trade mark or industrial design, or
(iii) a thing, system or process that is the subject of a patent, registered design or copyright (or an adaptation or modification of such a thing, system or process),
(d) You may not, without the prior written permission of Calendafy and the permission of any other relevant rights owners: broadcast, republish, up-load to a third party, transmit, post, distribute, show or play in public, adapt or change in any way the Services or third party Services for any purpose, unless otherwise provided by these Terms. This prohibition does not extend to materials on the Website, which are freely available for re-use or are in the public domain.
(a) The Website, the Services and all of the related products of Calendafy are subject to copyright. The material on the Website is protected by copyright under the laws of Australia and through international treaties. Unless otherwise indicated, all rights (including copyright) in the Services and compilation of the Website (including but not limited to text, graphics, logos, button icons, video images, audio clips, Website, code, scripts, design elements and interactive features) or the Services are owned or controlled for these purposes, and are reserved by Calendafy or its contributors.
(b) All trademarks, service marks and trade names are owned, registered and/or licensed by Calendafy, who grants to you a worldwide, non-exclusive, royalty-free, revocable license whilst you are a Member to: Calendafy does not grant you any other rights whatsoever in relation to the Website or the Services. All other rights are expressly reserved by Calendafy.
(i) use the Website pursuant to the Terms;
(ii) copy and store the Website and the material contained in the Website in your device's cache memory; and
(iii) print pages from the Website for your own personal and non-commercial use. (c) Calendafy retains all rights, title and interest in and to the Website and all related
Services. Nothing you do on or in relation to the Website will transfer any: to you. (i) business name, trading name, domain name, trade mark, industrial design, patent, registered design or copyright, or (ii) a right to use or exploit a business name, trading name, domain name, trade mark or industrial design, or
(iii) a thing, system or process that is the subject of a patent, registered design or copyright (or an adaptation or modification of such a thing, system or process),
(d) You may not, without the prior written permission of Calendafy and the permission of any other relevant rights owners: broadcast, republish, up-load to a third party, transmit, post, distribute, show or play in public, adapt or change in any way the Services or third party Services for any purpose, unless otherwise provided by these Terms. This prohibition does not extend to materials on the Website, which are freely available for re-use or are in the public domain.
8. Privacy
(a) Calendafy takes your privacy seriously and any information provided through your use of the Website and/or Services are subject to Calendafy's Privacy Policy, which is available on the Website.
9. General Disclaimer
(a) Nothing in the Terms limits or excludes any guarantees, warranties, representations or conditions implied or imposed by law, including the Australian Consumer Law (or any liability under them) which by law may not be limited or excluded.
(b) Subject to this clause, and to the extent permitted by law:
(i) all terms, guarantees, warranties, representations or conditions which are not expressly stated in the Terms are excluded; and
(ii) Calendafy will not be liable for any special, indirect or consequential loss or damage (unless such loss or damage is reasonably foreseeable resulting from our failure to meet an applicable Consumer Guarantee), loss of profit or opportunity, or damage to goodwill arising out of or in connection with the Services or these Terms (including as a result of not being able to use the Services or the late supply of the Services), whether at common law, under contract, tort (including negligence), in equity, pursuant to statute or otherwise.
(c) Use of the Website and the Services is at your own risk. Everything on the Website and the Services is provided to you "as is" and "as available" without warranty or condition of any kind. None of the affiliates, directors, officers, employees, agents, contributors and licensors of Calendafy make any express or implied representation or warranty about the Services or any products or Services (including the products or Services of Calendafy) referred to on the Website, includes (but is not restricted to) loss or damage you might suffer as a result of any of the following:
(i) failure of performance, error, omission, interruption, deletion, defect, failure to correct defects, delay in operation or transmission, computer virus or other harmful component, loss of data, communication line failure, unlawful third party conduct, or theft, destruction, alteration or unauthorised access to records;
(ii) the accuracy, suitability or currency of any information on the Website, the Services, or any of its Services related products (including third party material and advertisements on the Website);
(iii) costs incurred as a result of you using the Website, the Services or any of the products of Calendafy; and
(iv) the Services or operation in respect to links which are provided for your convenience.
(a) Calendafy takes your privacy seriously and any information provided through your use of the Website and/or Services are subject to Calendafy's Privacy Policy, which is available on the Website.
9. General Disclaimer
(a) Nothing in the Terms limits or excludes any guarantees, warranties, representations or conditions implied or imposed by law, including the Australian Consumer Law (or any liability under them) which by law may not be limited or excluded.
(b) Subject to this clause, and to the extent permitted by law:
(i) all terms, guarantees, warranties, representations or conditions which are not expressly stated in the Terms are excluded; and
(ii) Calendafy will not be liable for any special, indirect or consequential loss or damage (unless such loss or damage is reasonably foreseeable resulting from our failure to meet an applicable Consumer Guarantee), loss of profit or opportunity, or damage to goodwill arising out of or in connection with the Services or these Terms (including as a result of not being able to use the Services or the late supply of the Services), whether at common law, under contract, tort (including negligence), in equity, pursuant to statute or otherwise.
(c) Use of the Website and the Services is at your own risk. Everything on the Website and the Services is provided to you "as is" and "as available" without warranty or condition of any kind. None of the affiliates, directors, officers, employees, agents, contributors and licensors of Calendafy make any express or implied representation or warranty about the Services or any products or Services (including the products or Services of Calendafy) referred to on the Website, includes (but is not restricted to) loss or damage you might suffer as a result of any of the following:
(i) failure of performance, error, omission, interruption, deletion, defect, failure to correct defects, delay in operation or transmission, computer virus or other harmful component, loss of data, communication line failure, unlawful third party conduct, or theft, destruction, alteration or unauthorised access to records;
(ii) the accuracy, suitability or currency of any information on the Website, the Services, or any of its Services related products (including third party material and advertisements on the Website);
(iii) costs incurred as a result of you using the Website, the Services or any of the products of Calendafy; and
(iv) the Services or operation in respect to links which are provided for your convenience.
10. Limitation of liability
(a) Calendafy's total liability arising out of or in connection with the Services or these Terms, however arising, including under contract, tort (including negligence), in equity, under statute or otherwise, will not exceed the resupply of the Services to you.
(b) You expressly understand and agree that Calendafy, its affiliates, employees, agents, contributors and licensors shall not be liable to you for any direct, indirect, incidental, special consequential or exemplary damages which may be incurred by you, however caused and under any theory of liability. This shall include, but is not limited to, any loss of profit (whether incurred directly or indirectly), any loss of goodwill or business reputation and any other intangible loss.
(a) Calendafy's total liability arising out of or in connection with the Services or these Terms, however arising, including under contract, tort (including negligence), in equity, under statute or otherwise, will not exceed the resupply of the Services to you.
(b) You expressly understand and agree that Calendafy, its affiliates, employees, agents, contributors and licensors shall not be liable to you for any direct, indirect, incidental, special consequential or exemplary damages which may be incurred by you, however caused and under any theory of liability. This shall include, but is not limited to, any loss of profit (whether incurred directly or indirectly), any loss of goodwill or business reputation and any other intangible loss.
Disclaimer of Warranties. Except as set forth in the ‘Performance Warranty’ section and without limiting our obligations in the 'Protection of Customer Data' section of this agreement, we and our affiliates and agents make no representations or warranties about the suitability, reliability, availability, timeliness, security, accuracy, or completeness of the subscription service, data synched to or made available from the subscription service, Calendafy Pty Ltd content, or the consulting services for any purpose. Application programming interfaces (APIs) may not be available at all times. To the extent permitted by law, the subscription service, Calendafy Pty Ltd content, and consulting services are provided "as is" without warranty or condition of any kind. We disclaim all warranties and conditions of any kind, whether express, implied, or statutory, with regard to the subscription service and the consulting services, including all implied warranties or conditions of merchantability, fitness for a particular purpose, title, and non-infringement.
(c) No Indirect Damages. To the extent permitted by law, in no event will either party or its affiliates be liable for any indirect, incidental, punitive, or consequential damages, or loss of profits, revenue, data, or business opportunities arising out of or related to this agreement, whether an action is in contract or tort and regardless of the theory of liability; provided that, this limitation will not apply to you if you only use the free services.
(c) No Indirect Damages. To the extent permitted by law, in no event will either party or its affiliates be liable for any indirect, incidental, punitive, or consequential damages, or loss of profits, revenue, data, or business opportunities arising out of or related to this agreement, whether an action is in contract or tort and regardless of the theory of liability; provided that, this limitation will not apply to you if you only use the free services.
11. Termination of Contract and Subscription
(a) The Terms will continue to apply until terminated by either you or by Calendafy as set out below.
(b) If you want to terminate the Terms and Subscription, you may do so by: Your notice should be sent, in writing, to support@calendafy.com
(i) not renewing the Subscription prior to the end of the Subscription Period;
(ii) providing Calendafy with 30 days' notice of your intention to terminate; This notice period begins on the date we receive your cancellation request. Monthly subscription fees will be billed for the full month's service during the 30-day notice period. Calendafy will not prorate charges for partial months.(iii) closing your accounts for all of the services which you use, where Calendafy has made this option available to you.
(c) Calendafy may at any time, terminate the Terms with you if:
(i) you do not renew the Subscription at the end of the Subscription Period;
(ii) you have breached any provision of the Terms or intend to breach any provision;
(iii) Calendafy is required to do so by law;
(iv) the provision of the Services to you by Calendafy is, in the opinion of Calendafy, no longer commercially viable.
(d) Subject to local applicable laws, Calendafy reserves the right to discontinue or cancel your membership at any time and may suspend or deny, in its sole
discretion, your access to all or any portion of the Website or the Services without notice if you breach any provision of the Terms or any applicable law or if your conduct impacts Calendafy's name or reputation or violates the rights of those of another party.
(a) The Terms will continue to apply until terminated by either you or by Calendafy as set out below.
(b) If you want to terminate the Terms and Subscription, you may do so by: Your notice should be sent, in writing, to support@calendafy.com
(i) not renewing the Subscription prior to the end of the Subscription Period;
(ii) providing Calendafy with 30 days' notice of your intention to terminate; This notice period begins on the date we receive your cancellation request. Monthly subscription fees will be billed for the full month's service during the 30-day notice period. Calendafy will not prorate charges for partial months.(iii) closing your accounts for all of the services which you use, where Calendafy has made this option available to you.
(c) Calendafy may at any time, terminate the Terms with you if:
(i) you do not renew the Subscription at the end of the Subscription Period;
(ii) you have breached any provision of the Terms or intend to breach any provision;
(iii) Calendafy is required to do so by law;
(iv) the provision of the Services to you by Calendafy is, in the opinion of Calendafy, no longer commercially viable.
(d) Subject to local applicable laws, Calendafy reserves the right to discontinue or cancel your membership at any time and may suspend or deny, in its sole
discretion, your access to all or any portion of the Website or the Services without notice if you breach any provision of the Terms or any applicable law or if your conduct impacts Calendafy's name or reputation or violates the rights of those of another party.
11.1 Term and Renewal. This agreement is effective as of the date you sign up for the subscription service and will remain in effect for an initial term of twelve (12) months. Unless either party provides written notice of non-renewal at least thirty (30) days before the end of the then-current term, this agreement will automatically renew for an additional twelve (12) months under the same terms and conditions.
11.2 Non-Renewal. Either party may choose not to renew this agreement by providing the other party with a written notice of non-renewal at least thirty (30) days before the end of the then-current term. If you do not provide notice of non-renewal, the agreement will automatically renew as described above.
11.3 Changes to Fees Upon Renewal. We reserve the right to modify our fees and the terms of this agreement upon renewal. If we change our fees, we will notify you at least sixty (45) days before the renewal date. Your continued use of the subscription service after the renewal date will constitute your acceptance of the new fees and terms.
11.4 Termination for Convenience. You may terminate this agreement for convenience by providing written notice at least thirty (30) days prior to the end of the then-current term. Termination will be effective at the end of the current term, and you will not be entitled to any refund of fees paid or payable for that term.
11.5 Early Termination. If you terminate this agreement before the end of the current term, you will be responsible for paying all fees that would have been due for the remainder of the term.
11.6 Effect of Termination. Upon termination or expiration of this agreement, your right to access and use the subscription service will immediately cease. We will have no obligation to maintain or provide any of your data after termination, except as required by law.
11.2 Non-Renewal. Either party may choose not to renew this agreement by providing the other party with a written notice of non-renewal at least thirty (30) days before the end of the then-current term. If you do not provide notice of non-renewal, the agreement will automatically renew as described above.
11.3 Changes to Fees Upon Renewal. We reserve the right to modify our fees and the terms of this agreement upon renewal. If we change our fees, we will notify you at least sixty (45) days before the renewal date. Your continued use of the subscription service after the renewal date will constitute your acceptance of the new fees and terms.
11.4 Termination for Convenience. You may terminate this agreement for convenience by providing written notice at least thirty (30) days prior to the end of the then-current term. Termination will be effective at the end of the current term, and you will not be entitled to any refund of fees paid or payable for that term.
11.5 Early Termination. If you terminate this agreement before the end of the current term, you will be responsible for paying all fees that would have been due for the remainder of the term.
11.6 Effect of Termination. Upon termination or expiration of this agreement, your right to access and use the subscription service will immediately cease. We will have no obligation to maintain or provide any of your data after termination, except as required by law.
12. Indemnity
(a) You agree to indemnify Calendafy, its affiliates, employees, agents, contributors, third party content providers and licensors from and against: (i) all actions, suits, claims, demands, liabilities, costs, expenses, loss and damage (including legal fees on a full indemnity basis) incurred, suffered or arising out of or in connection with Your Content; (ii) any direct or indirect consequences of you accessing, using or transacting on the Website or attempts to do so; and/or
(iii) any breach of the Terms.
13. Dispute Resolution (a) Compulsory: If a dispute arises out of or relates to the Terms, either party may not commence any Tribunal or Court proceedings in relation to the dispute, unless the following clauses have been complied with (except where urgent interlocutory relief is sought). (b) Notice: A party to the Terms claiming a dispute ('Dispute') has arisen under the Terms, must give written notice to the other party detailing the nature of the dispute, the desired outcome and the action required to settle the Dispute. (c) Resolution: On receipt of that notice ('Notice') by that other party, the parties to the Terms ('Parties') must: (i) Within 30 days of the Notice endeavour in good faith to resolve the Dispute expeditiously by negotiation or such other means upon which they may mutually agree; (ii) If for any reason whatsoever, 30 days after the date of the Notice, the Dispute has not been resolved, the Parties must either agree upon selection of a mediator or request that an appropriate mediator be appointed by the President of the Governing body or his or her nominee; (iii) The Parties are equally liable for the fees and reasonable expenses of a mediator and the cost of the venue of the mediation and without limiting the foregoing undertake to pay any amounts requested by the mediator as a pre-condition to the mediation commencing. The Parties must each pay their own costs associated with the mediation; (iv) The mediation will be held in NSW, Australia.
(d) Confidential: All communications concerning negotiations made by the Parties arising out of and in connection with this dispute resolution clause are confidential and to the extent possible, must be treated as "without prejudice" negotiations for the purpose of applicable laws of evidence. (e) Termination of Mediation: If 30 days have elapsed after the start of a mediation of the Dispute and the Dispute has not been resolved, either Party may ask the mediator to terminate the mediation and the mediator must do so.
(d) Confidential: All communications concerning negotiations made by the Parties arising out of and in connection with this dispute resolution clause are confidential and to the extent possible, must be treated as "without prejudice" negotiations for the purpose of applicable laws of evidence. (e) Termination of Mediation: If 30 days have elapsed after the start of a mediation of the Dispute and the Dispute has not been resolved, either Party may ask the mediator to terminate the mediation and the mediator must do so.
14. Venue and Jurisdiction (a) The Services offered by Calendafy is intended to be viewed by residents of Australia. In the event of any dispute arising out of or in relation to the Website, you agree that the exclusive venue for resolving any dispute shall be in the courts of New South Wales, Australia.
15. Governing Law (a) The Terms are governed by the laws of New South Wales, Australia. Any dispute, controversy, proceeding or claim of whatever nature arising out of or in any way relating to the Terms and the rights created hereby shall be governed, interpreted and construed by, under and pursuant to the laws of New South Wales, Australia, without reference to conflict of law principles, notwithstanding mandatory rules. The validity of this governing law clause is not contested. The Terms shall be binding to the benefit of the parties hereto and their successors and assigns.
16. Independent Legal Advice (a) Both parties confirm and declare that the provisions of the Terms are fair and reasonable and both parties having taken the opportunity to obtain independent legal advice and declare the Terms are not against public policy on the grounds of inequality or bargaining power or general grounds of restraint of trade.
17. Severance (a) If any part of these Terms is found to be void or unenforceable by a Court of competent jurisdiction, that part shall be severed and the rest of the Terms shall remain in force.
18. Unless otherwise stated on www.calendafy.com, our fees do not include any taxes, levies, duties or similar governmental assessments of any nature, including but not limited to sales, use or withholding taxes, assessable by any local, state, provincial, federal or foreign jurisdiction (“Taxes”). You are responsible for paying all Taxes associated with Your purchases hereunder. If We have the legal obligation to pay or collect Taxes for which You are responsible under this paragraph, the appropriate amount shall be invoiced to and paid by you.