Customer Data Platform
One platform to access all data on our customers. From communications and purchase history, to upcoming tasks, appointments and much more.
Collect data from various sources, ensuring a comprehensive view of customer interactions. Consolidate this data to create a single source of truth on customer and company profiles in CalendafyCRM.
One Customer View
A single place for all team members to know everything they need to know about a customer, their recent enquiries, purchase history and much more. Designed for you with CRM fields uniquely customised with data you need to know about your customers.
Increase Lifetime Value
Deliver great experiences throughout the entire customer journey with real-time data collection from CRM, internal team members notes and other business tools. Maximise this data to reach out with timely products and services that your customer are more likely to purchase.
Customer Experiences
Delight your customers from the moment they interact with your business. Apply advanced personalisation, identify and segment customers based on certain criteria and give them the white glove service whenever they engage with your brand or team members.
CRM + Customer Data = 😍
With a 360° view of your customers, CalendafyCRM has all the information in one place for you and your team to deliver exceptional experiences throughout entire customer journeys.
Surprise your customers with highly personalised sales support, customer service, and product or service recommendations at the right time all in one platform customised for your unique business needs.
Take sales and marketing results to a new level
Empower your sales and marketing teams to work smarter, not harder.
With our CDP, your sales and marketing teams can access detailed customer profiles, track customer communications and activities, identify high potential leads and much more.
This information enables more meaningful conversations and content, ultimately closing deals faster and increasing sales performance.
Create a unified flow of data with our customised API integrations
CalendafyCRM is an all in one platform on its own, but when connected to third party tools in your business it becomes the single source of truth for real time data in your business.
Our team utilises our robust API to integrate the exact data you want and need from your existing systems to supercharge sales, marketing and operational efficiencies.
Omnichannel Marketing
Consolidating customer data from CalendafyCRM and all other business tools into a single, comprehensive profile gives you the ability to personalise content at scale. Provide your customers with relevant content, at the right time, where they interact the most.
Advanced Filtering
Segment customer groups with precision based on past activity, such as purchase history, email opens or demographic data such as age, gender, location, income level, and more. This allows you to create targeted campaigns that cater to specific customers.
Automated Triggers
Create automated triggers and actions based on internal team member approval or customer behaviour to provide an unforgettable experience for your customers whenever they interact with your team members, website, emails or text messages.
Want to learn how Calendafy's Customer Data Platform could work in your business?
Meet with one of our expert team members, who can give you a tailored demonstration of CDP in CalendafyCRM based on your business requirements.
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